Customer Experience

Domino’s Franchisee Extranet

The project team at slicedbread were just as passionate about it as the internal team. Nothing was too much trouble and the communication has been second to none. The support (even to a 'non-techy' like me) has been outstanding throughout the 3-4 month project timeline. It definitely worries me that on completion of the project [...]

By |May 5th, 2016|Customer Experience, Employee Engagement, Retail, SharePoint, Testimonials|Comments Off on Domino’s Franchisee Extranet

Keoghs Legal Case Management

The implementation of Tracker puts us on a trajectory that could truly change our business. It offers the potential to improve productivity by an average of one hour per person per day, and have a phenomenal impact to our bottom line. Delivering so much more than simply tracking to-dos, watching a calendar and keeping a [...]

By |May 5th, 2016|Business Intelligence, Customer Experience, Employee Engagement, K2, Professional Services, SharePoint, Testimonials|Comments Off on Keoghs Legal Case Management

Domino’s Corporate Website & Intranet

We've worked with slicedbread for the last couple of years on two major projects – the transformation of our employee intranet and the revamp of our corporate website. We were impressed with their designs and creativity and are very pleased with the end results. About the Domino's Project... To support their [...]

By |May 5th, 2016|Customer Experience, Employee Engagement, Retail, SharePoint, Testimonials|Comments Off on Domino’s Corporate Website & Intranet

Hospitality Complaint Management

Business Situation Our client called upon us to driver service excellent with their hotel estate by delivering their first stage of strategy. slicedbread worked closely with key individuals from the company’s customer services and IT teams to undertake a rapid requirements gathering, and identified a key priority to deliver a solution supporting the complaints management [...]

By |May 5th, 2016|Customer Experience, Dynamics CRM, Hospitality, Testimonials|Comments Off on Hospitality Complaint Management

IT Strategy for Leading Betting Firm

Business Situation Facing increasing competitive pressures and the business imperative to innovate in the dynamic betting sector, our client recognised the need for an IT strategy that enabled, not blocked, its business goals.. Technical Situation Building on considerable previous experience in the betting sector, slicedbread created a pragmatic IT strategy to achieve key business aims [...]

By |May 5th, 2016|Customer Experience, Testimonials|Comments Off on IT Strategy for Leading Betting Firm

Sales Focused Office365 Intranet

Business Situation Supporting aggressive growth plans in the our client, a leading estate agency, turned to slicedbread to enhance their Office 365 portal. Technical Situation Supporting aggressive growth plans in the our client, a leading estate agency, turned to slicedbread to enhance their Office 365 portal. The Solution Through clever design the site promoted [...]

By |May 5th, 2016|Customer Experience, Dynamics CRM, Employee Engagement, Testimonials|Comments Off on Sales Focused Office365 Intranet

Clinical Case Management

Business Situation In order to better manage the care for their members our client began the creation of highly specialised teams based around specific conditions. Recognising that the unique needs of different conditions required a highly flexible systems approach. Our client turned to slicedbread to identify and then deliver a system strategy to support these [...]

By |May 5th, 2016|Customer Experience, Dynamics CRM, Employee Engagement, Health, Testimonials|Comments Off on Clinical Case Management

Transport Account Management & Sales

Business Situation Looking beyond basic contact and opportunity management slicedbread worked with the business to develop a strategy for a more broad reaching adoption of CRM technology; enabling rapid application development of business solutions in 25% of the time required to typically develop core systems. The result was system and process support where none existed [...]

By |May 5th, 2016|Customer Experience, Dynamics CRM, Testimonials, Transport|Comments Off on Transport Account Management & Sales

Insurance B2B Sales Automation

Business Situation Our insurance client was undertaking an extensive business transformation programme. This included a review of its current business model, as well as its processes and systems. As part of the programme, they introduced a new sales strategy and required an effective information technology solution to support and drive their processes. To this end [...]

By |May 5th, 2016|Customer Experience, Dynamics CRM, Professional Services, Testimonials|Comments Off on Insurance B2B Sales Automation

Clinical SharePoint Extranet

Business Situation To better serve their major drug company customers, our healthcare client embarked upon the creation of a compelling customer portal. Providing a management level view of clinical trials across the world required a partner with skills across usability, creative design, data visualisation and business intelligence – slicedbread in summary! Technical Situation Following an initial [...]

By |May 5th, 2016|Business Intelligence, Customer Experience, Health, SharePoint, Testimonials|Comments Off on Clinical SharePoint Extranet