||Customer Experience
Employee Engagement Solution

Microsoft Dynamics CRM Customer Experience Specialists

By putting your customers at the heart of your business and Microsoft Dynamics CRM at the heart of our solutions, your organisation can gain truly transformative capabilities.

Let us show you how the right blend of technology can bring your customers closer and transform your business.

Optimal Sales & Marketing Performance

Today’s buyers do their own research, favour recommendations and on average, 57% of the buying decision has already been made before they even contact your business. Technology can enable your sales team to bring customer closer and transform your customers’ buying experience.

slicedbread is experienced delivering Microsoft Dynamics CRM Customer Experience Solutions that enable you to…

Don’t sell, engage your prospects and clients

Conversations with prospects start long before you meet them; with as much as 60% of the buying decision being made before they’ve even made contact with you.

Nurturing your prospects  requires highly personalised communications – matching thought leadership to prospects. Your sales team become ‘educators’.

slicedbread’s customer experience solutions bridge the gap between Marketing and Delivery enabling your Sales team to start conversations and engage with prospects to help steer them through the buying cycle.

Start conversations with prospects to help them through the buying cycle

Our CRM delivery approach: Commitment

Jump Start Your Project

We’ve done the hard work so you don’t have to. Our pre-packaged Dynamics CRM solution accelerates your project – focusing on business not technology.

Tailored to Your Business

Working in partnership with you and focused on business outcomes, we create a personalised deployment plan to maximise your business results.

Delivered in Weeks Not Months

We are industry experts with a leading solution and proven rapid start methodology. We aim to deliver value to your pipeline in weeks, not months.

Our process. Your journey.

Discovery workshop

You’ve seen the demo and we’ve spoken at length on the telephone – let’s spend a day together! With reference to industry best practice sales methodologies, we’ll walk through your Sales & Marketing vision, understand your challenges and define a roadmap together for realising your goals.

Your roadmap


We’ll present back the findings from our discovery workshop in the form of a roadmap illustrating the options, timescales and costs. Complete transparency is key – we all need to be aligned in terms of budget, risks and opportunities.

Co-funded conference room pilot

We’ll hit the ground running with help from the Microsoft co-funding programme. Kick-starting your strategic project with a pre-configured Microsoft Dynamics CRM solution, we’ll evolve this starting point through a series of structured discovery sessions during which you will see your processes materialise.

Effecting process change

Great technology is nothing without the training, guidance and hand holding necessary to implement process change and adoption. Whether it’s one to one mentoring or video overviews, we’ll work alongside you to embed the new ways of working that will drive success.

Outstanding customer support

Supporting your Sales & Marketing teams

Take it as given that our Support service will keep your system available and performing. Our Microsoft Dynamics CRM service is designed to meet the demands of your Sales & Marketing team.
True end user support is delivered and communicated in a timely fashion – enabling your Sales people to be at their most productive with helping hands always available to support that critical marketing campaign.

Client Testimonials

Take a look through our testimonials and case studies to get a better idea of slicedbread’s work.

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Microsoft Dynamics CRM

As Microsoft Gold Partners, we use Microsoft Dynamics CRM to implement customer relationship management strategies to optimise your sales processes. Find out more about Dynamics.

Microsoft Dynamics CRM

Specialist IT Services

We’ve helped clients transform struggling CRM systems into fully functional efficient marketing machines, we’ve helped others set up from scratch. Take a look at our specialist IT services to see how we can benefit you.

Specialist IT Services

Why slicedbread?

slicedbread is a mixture of the best people, ideas and technology. Our ethos is about pushing ourselves to drive innovations to build our clients the best business apps.

Why slicedbread