To support their rapidly growing business Domino’s want to reinvigorate their Franchisee Portal; bringing it inline with their brand guidelines and building a site that will engage and inform. They also want a platform that will enable Head Office to better connect with their franchisees. The solution should exemplify Domino’s brand and inject their ethos of “Sell more Pizza, have more fun!” – slicedbread were the perfect fit!
Domino’s franchisees currently communicate with Head Office via a wide range of disparate apps across multiple legacy solutions. This has created an inefficient way of working and poor communication channels, neither of which encourages the high levels of Franchisee engagement that the world’s leading pizza delivery company aspire to.
slicedbread proposed their engagementHub SharePoint framework for the new Domino’s Franchisee Portal. The engagementHub framework provides a flexible, customised and fully integrated web platform, with the additional security of an Extranet and so was an obvious choice. The main focus for Domino’s was to craft a solution that would drive Franchisee engagement, and create a central hub to encourage collaboration and joined-up thinking between stores and Head Office.
slicedbread developed and branded a bespoke SharePoint 2013 on-premise solution to create a rich and engaging site which features custom news editing and viewing pages; an extensive image library enabling Head Office to store and share high resolution imagery and videos with Franchisees; a Domino’s training application; bespoke apps page allowing the user to launch into any one of the many Domino’s business apps from one central point; a comprehensive FAQs section to help and guide the user reducing the reliance on support staff; and a rich mega menu to facilitate the display of multiple menu items at once.
SharePoint hosted apps were created and deployed to enable viewing of news articles and Twitter in a fluid user interface. Most (but not all) of these artifacts can also be used in an O365 environment.
All of this culminates in an intuitive solution with common action colours and visual signposting to ensure the experience is naturally engaging. And slicedbread delivered all of this in only 7 weeks.
Ben Nicholson, Director of slicedbread said:“We’re really happy to be working with Domino’s again and building upon the previous success of their Intranet and Internet projects. It’s a really great partnership and we love their pizza too!”